Starter templates not showing in sub site in multisite

  • Resolved techdebtsomewhere

    (@techdebtsomewhere)


    1 week, 3 days ago

    WordPress version – Version 6.7.2

    Starter templates issue with Multisite setup as sub directories.

    I am a new Multi Site setup where I created a sub site. I installed starter templates and Astra theme on Network Admin. When I connect to dashboard of sub-site, and click on Starter Templates (ST), the page opens but it shows blank. I tried accessing this page as Network Admin as well as Site Admin, but I get same result. It shows the page with title – “What type of website are you building?”

    I tried in incognito window as network admin as well as site admin. And ST is network Enabled.

    Does anyone know of any issues with this version of WP or is there a specific steps that I need to do that I am missing.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • George Appiah

    (@gappiah)

    1 week, 3 days ago

    Welcome to the WordPress community forums!

    Since your issue is with the Astra Starter Templates plugin (and to a feature natively provided by WordPress), I recommend posting in this plugin’s dedicated support forum so its authors and support community can assist you: https://wordpress.org/support/plugin/astra-sites/

    Good luck!

    Thread Starter techdebtsomewhere

    (@techdebtsomewhere)

    1 week, 3 days ago

    Hello, Thanks for the warm welcome!

    Would this not be a multi site issue rather ?
    ( I have posted in that other forum though here)
    Thanks !

    George Appiah

    (@gappiah)

    1 week, 3 days ago

    Would this not be a multi site issue rather ?

    Not really.

    Yes, Multisite has many nuances… but it’s the responsibility of individual plugin and theme authors to ensure their products work with the mothership. That responsibility includes providing instructions on any specific multisite configurations their product needs, as well as any public disclosures regarding their products’ support or lack of support for multisite.

    Thread Starter techdebtsomewhere

    (@techdebtsomewhere)

    1 week, 2 days ago

    Alright, I’ll close this one off.
    Fingers crossed I get some response on the other one.🤞

Viewing 4 replies - 1 through 4 (of 4 total)
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