Can’t login to admin

  • Resolved engjen83

    (@engjen83)


    4 months ago

    Hello, I am having troubles logging in to the admin console. To note I don’t even get an email to run in recovery mode. I am not exactly sure where to go from here. I read a bunch of items on running php logs, but I am lost on where to find it, that’s if I am allowed to do that in the current state. I was running a backup reversal prior but I got a message saying it went through. Maybe it didn’t?

    I will continue researching information in the meantime.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    4 months ago

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter engjen83

    (@engjen83)

    4 months ago

    Thanks it was the theme, rename. Unfortunately it looks like a mess now that I am back in, but at least I can log in which helps a lot.

Viewing 2 replies - 1 through 2 (of 2 total)
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